Petit Palace Embassy Serrano - Madrid

ex. Petit Palace Embassy

Serrano 46, 28001 Madrid, Madrid, Spain, 28001show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  395 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Spain

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Overview

Situated in the heart of Madrid, the 4-star Petit Palace Embassy Serrano offers the gastronomic restaurant serving contemporary cuisine. Residing in a 6-story building, the hotel was opened in 1900 and renovated in 2005.

Major Madrid sights, such as Puerta del Sol Madrid and Retiro Park are located nearby. There are nightclubs and restaurants in the area.

Shoppers will enjoy close proximity to a market and boutiques.

The hotel lies close to Serrano underground station. A mere 20 minutes’ drive from Barajas.

Rooms

Petit Palace Embassy Serrano offers rooms with an elegant interior, free wireless internet, satellite TV, a laptop-size safe, a living area and an iron with ironing board. Guests can take advantage of a hairdryer, a Jacuzzi and complimentary toiletries supplied in the bathrooms.

Eat & Drink

Every morning at the bar guests may enjoy buffet breakfast. The stylish restaurant offers creative meals. Guests can dine at le pain quotidien and Restaurante Candilejas located within 5 minutes' walk away.

The hotel offers a buffet breakfast at the price of EUR 16.20 per person per night. 

Services

Comforts like a storage room, a safety deposit box and an elevator are provided on site.

Relax

On-site children facilities feature cribs and babysitting.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   6.  Number of rooms:   75.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Aerobics

Spa and relaxation

Spa centre

Sports & Fitness

  • Diving
  • Canoeing
  • Sailing
  • Pedal boating
  • Basketball
  • Golf course
  • Table tennis
  • Squash
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Newspaper service

Dining

  • Full board
  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Buffet breakfast

Business

  • Business centre
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Game room

Spa & Leisure

  • Leisure/ TV room
  • Bungalows
  • Spa centre
  • Sauna
  • Library

Room view

  • City view

Room features

  • Air conditioning
  • Central heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Kitchen
  • Electric kettle
  • Dishwasher
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • iPad
  • Paid films
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Puerta de AlcalaPuerta de Alcala2000 ft
Fundacion Joan MarchFundacion Joan March2000 ft
SerranoSerrano400 ft
VelázquezVelázquez1000 ft
Núñez de BalboaNúñez de Balboa2000 ft
Príncipe de VergaraPríncipe de Vergara2300 ft
RetiroRetiro2300 ft
GoyaGoya3000 ft
ChuecaChueca3300 ft
Puerta de Alcala Puerta de Alcala 2700 ftPlaza de la Independencia, 1
Plaza de CibelesPlaza de Cibeles3300 ftCalle Alcala and Paseo de Recoletos
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le pain quotidienle pain quotidien100 ftCalle de Serrano, 27
Ten Con TenTen Con Ten500 ftAyala 6
TeatrizTeatriz300 ftCalle Hermosilla, 15
Hard Rock CafeHard Rock Cafe800 ftPaseo de la Castellana 2
La AlpargateriaLa Alpargateria300 ftCalle Hermosilla, 7
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Puerto del SolPuerto del Sol1.0 mi
Royal PalaceRoyal Palace1.6 mi
plaza d'Espanaplaza d'Espana1.2 mi
Atocha's Train StationAtocha's Train Station1.3 mi
Santiago Bernabeu StadiumSantiago Bernabeu Stadium1.7 mi
Retiro ParkRetiro Park4000 ft
Parque del OesteParque del Oeste1.6 mi
CallaoCallao1.1 mi
ValdezarzasValdezarzas3.0 mi
Paseo del Prado Paseo del Prado 5000 ftPaseo del Prado Paseo Del Prado, 1
Puerta del Sol Puerta del Sol 1.1 miC. Mayor C. Alcala
Plaza de Santa AnaPlaza de Santa Ana1.1 miPlaza Santa Ana s/n
Plaza MayorPlaza Mayor1.3 miCalle Gerona 4
Plaza de OrientePlaza de Oriente1.4 miopposite Palacio Real
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Getting around
Airports
Barajas (MAD)8.1 mi
Torrejon Afb (TOJ)13.9 mi
Train
Atocha's Train Station1.4 mi
Atocha Train Station1.4 mi
Underground
Serrano700 ft
Velázquez1400 ft
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Reviews
7.8
FabulousBased on  395  reviews

Rating by category:

10.0
Location
7.0
Rooms
  • 7.4
    Very good

    The hotel was quiet and well located. The children were pleased to get a soft toy as a welcoming present on the first morning during breakfast.

    The decor is somewhat tacky in the breakfast room and the colour scheme cold.

  • 6.6
    Good

    Well located, room size was perfect for our family of four (kids 10 and 12) and nice staff.

    Not really a four star, more a three-star. Furniture and wallpaper neede some fixing and rug could have been cleaner.

  • 5.8
    Guest rating

    Location is excellent for shopping, very close to Metro station.

    I have booked a room for 5 persons, but this room is extremely small....doesn't even have enough space to put 5 luggages inside the room. The staff in the reception are arrogant.

  • 10.0
    Exclusive

    Great location for shops restaurants business.

  • 10.0
    Exclusive

    The hotel was promoted as a high tech, modern hotel. They did have a computer in each room and one in the lobby for use. Or use your own. The wi-fi worked and everything was great. The hotel was clean and quiet. The staff were always available and very helpful. It was good for the value.

  • 9.2
    Superb

    Spot on for a fantastic shopping trip

  • 7.8
    Fabulous

    The rooms have a computer with internet access.

    Some carelessness in maintaining.

  • 5.8
    Guest rating

    Location, cool decoration, availability of usable Wifi without additional charges

    Not proactive giving the wifi access code, I had to ask twice. Accessing wifi is cumbersome, need to enter code all the time. Useless old pc in the room, in both rooms I stayed it did not connect to wifi and did not read a dvd. Family rooms not suitable for small kids, one had a bunk bed without side protection (impossile to understand as this is almost a standard feature of bunk beds), the other (410) had children beds in a very dangerous to access mezzanine with beds put beside a glass barrier where small children could potentially fall. Normal room (203) for 1 person use was provided with an additional bed that took over the whole place. Very old and too small TV sets, unsuitale to large rooms.

  • 6.2
    Good

    Very good position in the shopping area near the Prado.

    We had a small room with a very poor air conditioning

  • 10.0
    Exclusive

    Location and Comfort plus great staff

    Kept hitting leg on corner of bed.

  • 7.4
    Very good

    Fabulouse location!!!! Location ...Location and free Breakfast buffet great!

  • 7.4
    Very good

    The location was excellent.

    Why laptop in the rooms? Better upgrade the wireless network which was slow and unstable.

  • 9.6
    Exclusive

    Excellent location, access to Madrid Metro

    No fitness room

  • 9.6
    Exclusive

    I found the hotel restaurant to excellent. Very good food and excetional staff to a reasonable price.

  • 7.8
    Fabulous

    No fitness center nor any arrangement with an off-site facility.

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Highlights
8
FabulousBased on  395 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Spain

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Barajas (MAD)8.1 mi
Torrejon Afb (TOJ)13.9 mi
Train
Atocha's Train Station1.4 mi
Atocha Train Station1.4 mi
Underground
Serrano700 ft
Velázquez1400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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